Delta’s promise of offering free Wi-FI on all flights is almost a reality.
This week, the Atlanta-based carrier introduced free internet access for all SkyMiles members on board flights. To enjoy online access, enter your SkyMiles number and password on the landing page at deltawifi.com.
Once you sign up, you’ll be connected to the internet without any fees or monthly bills required. This free Wi-Fi package supports flight speeds, so you can enjoy all the best features throughout the flight.
Delta confirmed to TPG that this offer is part of the ongoing testing of its new Wi-Fi system. “We are currently working to test the Wi-Fi infrastructure and the various offers to choose the customers in terms of choice. The customers are informed to follow this section on their flight, ” Delta’s statement read.
Currently, there is little temptation to select airlines equipped with the new, faster Viasat satellite connection, which is expected to be installed on most Delta planes in the end of the year.
Currently, Viasat antennas are installed on many newly refurbished Airbus A321, Boeing 737-900ER and Boeing 757-200s.
As part of this new offer, you can access the internet for free even if you are not a SkyMiles member. Just sign up from the Wi-Fi landing page, and you’ll be connected to the internet in just a few minutes. If you prefer not to participate in Delta’s loyalty program, you can join the system for $5 per device, regardless of flight distance.
The expansion of the free Wi-Fi trial to all SkyMiles members comes just a few weeks after Delta began offering free Wi-Fi to Medallion members on existing flights. Complete Viasat equipment.
That test went well, and now Delta is poised to expand free internet access to other airlines as it powers new devices.
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“We want the same Wi-Fi for you at 35,000 feet up as it is on the ground for our customers. And it’s hard to do, but we’re working hard to test this when it works,” said Allison Ausband, Delta’s chief customer experience officer, at the Skift Aviation Conference in Dallas on Wednesday.
In early 2019, Delta CEO Ed Bastian announced a plan to “unify Wi-Fi with high quality.” As the pandemic drags on, it seems the airline is poised to deliver on this promise.
While there’s no timeline yet for when Delta will officially roll out free Wi-Fi, the airline plans to do so “soon” for domestic flights, with international expansion planned for later. of 2024, according to an internal Delta memo. asked this summer.
As Delta moves closer to free broadband Wi-Fi, competitors are also investing in better internet solutions (but no one has promised no Wi-Fi).
Alaska Airlines and United Airlines began offering Wi-Fi for $8, and the latter carrier also promised to install Viasat connectivity on new and refurbished planes.
Spirit Airlines announced that it has completed its Wi-Fi rollout, while Southwest Airlines announced that it is adding a new internet provider (Viasat) and updating its schedule (Anuvu) across its fleet of Boeing 737.
While Delta may be getting closer to its big Wi-Fi goal, JetBlue Airways remains the market leader in terms of onboard connectivity. The New York-based carrier continues to offer free Wi-Fi at the door with no speed caps or device restrictions.